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I have received a couple of emails from users trying to view a password protected recording on connect. They open the url in either safari or chrome and enter the password the follwoing then happens:
I don't have a Mac so can't test it out but has anyone had similar problems and found a solution
Thanks
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Apple changed something in Safari with the latest update for the Mac OS. It is not correctly launching the Add-in for Connect. The best workaround is to have them use any other web browser.
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Ok, but they also tried chrome and had the same problem so I'm still not sure what is up.
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We are an all Mac organization and I've put off upgrading us to Sierra - the last time when we went to El Capitan we had all kinds of troubleshooting until Adobe upgraded? I see one scheduled for Nov 6 so this might be part of it?
My newest problem is the mic freezing!