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Recording does not have video and sound

New Here ,
Oct 12, 2018 Oct 12, 2018

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Good day

we made a recording but now it has no sound or visuals.

Thanks

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LEGEND ,
Oct 17, 2018 Oct 17, 2018

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You should contact Support about this. I've had no audio recording in the past, a rare known bug, but not a lack of visuals.

Adobe Connect Support

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