Recordings dont open after the last update.

[asdasdas0101]

I cannot open the records of my past classes recordings. It just reloads itself again and again and again. And  in the end it says this and doesnt open the recording. The language is Turkish. I tried a lot of class recording and every recording has the same issue. Is there someone to help ? 

[Jorma_at_CoSo]

You should reach out to the Connect Support team. 

https://helpx.adobe.com/adobe-connect/connect-support.html

or 

https://helpx.adobe.com/tr/adobe-connect/connect-support.html