Silly question--- I create a meeting, but am always a participant, not a host

[Guest]

I am relatively new to Adobe connect as a host/manager, although well experienced as a user.

When I create new meetings, and I enter into the meeting space (add in), I am always noted as a participant and not a host. I am not sure why this is happening. I click on the account/invite list and I am listed as a host.

I've created 4 meetings today, and this occurs with each one.

It must be a simple fix, but I cannot for the life of me, figure out why I cannot connect as a host.

adam

[Jorma_at_CoSo · Accepted solution]

It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

[Guest]

Unfortunately, that did not work. Still at a loss.

[BossLadyMig]

How do you add youself to the meeting host group?  I am having the same issue...

[Tom Gunter-Kremers Clarix]

Click on the admin tab, then users and groups, find the meeting host group and click edit information then edit group membership, find yourself on the left and click add.

[Thomas Gunter-Kremers]

I could probably figure out the issue on a quick call or you could call Adobe Support.  Your trial likely has 1 concurrent meeting seat so no one can join you buy it likely has either a 25 seat webinar or virtual classroom.  When you click on the admin page, look for the section that has a 25 in it that shows 1/1 and that is they type of room you should be creating.

[Guest]

I called. Evidently, I needed to add myself as a host under the administrative tab. Thanks for your answers everyone.