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Silly question--- I create a meeting, but am always a participant, not a host

Guest
Jun 13, 2017 Jun 13, 2017

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I am relatively new to Adobe connect as a host/manager, although well experienced as a user.

When I create new meetings, and I enter into the meeting space (add in), I am always noted as a participant and not a host. I am not sure why this is happening. I click on the account/invite list and I am listed as a host.

I've created 4 meetings today, and this occurs with each one.

It must be a simple fix, but I cannot for the life of me, figure out why I cannot connect as a host.

adam

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correct answers 1 Correct answer

LEGEND , Jun 13, 2017 Jun 13, 2017

It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

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LEGEND ,
Jun 13, 2017 Jun 13, 2017

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It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

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Guest
Jun 14, 2017 Jun 14, 2017

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Unfortunately, that did not work. Still at a loss.

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New Here ,
Jun 14, 2018 Jun 14, 2018

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How do you add youself to the meeting host group?  I am having the same issue...

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Participant ,
Jun 14, 2018 Jun 14, 2018

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Click on the admin tab, then users and groups, find the meeting host group and click edit information then edit group membership, find yourself on the left and click add.

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Engaged ,
Jun 14, 2017 Jun 14, 2017

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I could probably figure out the issue on a quick call or you could call Adobe Support.  Your trial likely has 1 concurrent meeting seat so no one can join you buy it likely has either a 25 seat webinar or virtual classroom.  When you click on the admin page, look for the section that has a 25 in it that shows 1/1 and that is they type of room you should be creating.

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Guest
Jun 14, 2017 Jun 14, 2017

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I called. Evidently, I needed to add myself as a host under the administrative tab. Thanks for your answers everyone.

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