• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Silly question--- I create a meeting, but am always a participant, not a host

Guest
Jun 13, 2017 Jun 13, 2017

Copy link to clipboard

Copied

I am relatively new to Adobe connect as a host/manager, although well experienced as a user.

When I create new meetings, and I enter into the meeting space (add in), I am always noted as a participant and not a host. I am not sure why this is happening. I click on the account/invite list and I am listed as a host.

I've created 4 meetings today, and this occurs with each one.

It must be a simple fix, but I cannot for the life of me, figure out why I cannot connect as a host.

adam

Views

966

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Jun 13, 2017 Jun 13, 2017

It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

Votes

Translate

Translate
LEGEND ,
Jun 13, 2017 Jun 13, 2017

Copy link to clipboard

Copied

It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

Unfortunately, that did not work. Still at a loss.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

How do you add youself to the meeting host group?  I am having the same issue...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

LATEST

Click on the admin tab, then users and groups, find the meeting host group and click edit information then edit group membership, find yourself on the left and click add.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

I could probably figure out the issue on a quick call or you could call Adobe Support.  Your trial likely has 1 concurrent meeting seat so no one can join you buy it likely has either a 25 seat webinar or virtual classroom.  When you click on the admin page, look for the section that has a 25 in it that shows 1/1 and that is they type of room you should be creating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

I called. Evidently, I needed to add myself as a host under the administrative tab. Thanks for your answers everyone.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines