Copy link to clipboard
Copied
I am relatively new to Adobe connect as a host/manager, although well experienced as a user.
When I create new meetings, and I enter into the meeting space (add in), I am always noted as a participant and not a host. I am not sure why this is happening. I click on the account/invite list and I am listed as a host.
I've created 4 meetings today, and this occurs with each one.
It must be a simple fix, but I cannot for the life of me, figure out why I cannot connect as a host.
adam
It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.
If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.
Copy link to clipboard
Copied
It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.
If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.
Copy link to clipboard
Copied
Unfortunately, that did not work. Still at a loss.
Copy link to clipboard
Copied
How do you add youself to the meeting host group? I am having the same issue...
Copy link to clipboard
Copied
Click on the admin tab, then users and groups, find the meeting host group and click edit information then edit group membership, find yourself on the left and click add.
Copy link to clipboard
Copied
I could probably figure out the issue on a quick call or you could call Adobe Support. Your trial likely has 1 concurrent meeting seat so no one can join you buy it likely has either a 25 seat webinar or virtual classroom. When you click on the admin page, look for the section that has a 25 in it that shows 1/1 and that is they type of room you should be creating.
Copy link to clipboard
Copied
I called. Evidently, I needed to add myself as a host under the administrative tab. Thanks for your answers everyone.