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Slow PPT uploading

New Here ,
Oct 14, 2019 Oct 14, 2019

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Hi folks,

 

Am on Connect 10.5.1.

 

I've noticed (been hard not to) that there has been a massive increase in the time it takes to upload PPTs into Adobe Connect meetings since the update, and I can only think its something to do with the Hybrid mode that seems to be in place now.

 

I've timed it at over 2mins per slide - thats if it converts at all. I've just tried to upload a 15 slide PPT, and it took over 30 mins. If that's the time it takes now, then for every meeting I run, It's going to take 50 hours to upload everything I need, whereas previously it would take an hour tops.

 

Is there anything that can be done about this, as obviously 50 hours per meeting is untenable.

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LEGEND ,
Oct 14, 2019 Oct 14, 2019

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There is a bit of an increase in upload time, but I've not seen the times you are experiencing. I'd recommend working with Adobe Support to see if there is an easy to identify cause for the slow down in conversion times. https://helpx.adobe.com/adobe-connect/connect-support.html

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Participant ,
Nov 01, 2019 Nov 01, 2019

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yes we have seen a significant increase but not as bad as this - hit a glitch with one PPT which we solved by reducing the file size, downsampling the images and replacing some of the fonts

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