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Stuck in the mud. Smile disappearing rapidly.

New Here ,
Sep 04, 2021 Sep 04, 2021

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So paid £48, set-up a 'Meeting' clicked Enter meeting room.  System has timer and says loading the room, then preparing the room.  Then message says User Limit Exceeded.  I am the only Admin but I can't even enter a room myself.  Help needed immediately please.

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LEGEND ,
Sep 07, 2021 Sep 07, 2021

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Can you provide a screen shot of your admin summary page? This will show the licensing that is on the account and may help clarify what you purchased vs. what you expected to have.

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