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thank you templates generate multiple emails to users?

New Here ,
Sep 01, 2015 Sep 01, 2015

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When automatically sending a thank you email based on any of the thank you templates, an average of 7 same emails are being sent to attendees in an Adobe Connect webinar.  Is anyone else experiencing this, or do you know where the setting is to control the number of same emails being sent? Thanks.

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New Here ,
Jan 14, 2016 Jan 14, 2016

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Yes, this has been happening to us since Fall 2015. Not sure what started it, but I have no idea how to stop it.

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LEGEND ,
Jan 14, 2016 Jan 14, 2016

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If you are seeing this (and I suspect most of us have) you can report it here: Feature Request/Bug Report Form

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