We're in the process of upgrading to Connect Professional.
Something that was easy to do in Breeze now seems difficult, if not
impossible. We have Adobe Connect Professional with the Events
Management module, hosted on our server. Please help!
We have a number of short webinars on our website that we
would like users to be able to view on their own, without any
interaction from an administrator. Users should be able to click on
the link, go to the Connect registration form, register and fill
out a form, and the presentation should start immediately.
What's happening so far is that users can register, but then
they get a message indicating "Your registration has been accepted
and the administrator will be notified." Then nothing happens. I've
turned off approval required after registration, but the training
still doesn't occur on-demand. And the administrator (me) doesn't
get any notification. What's up?
I will be forever indebted to whoever can help me on this,
and will return the favor when I can!
This sounds like an issue that warrants opening a support
ticket with Adobe. Without more information (screen shots, logs
etc.) it may be hard to troubleshoot. I just did a cursory review
of open issues with the Events module and and I do not see anything
that resembles the issue you are experiencing. You mentioned
upgrading to Connect 6, have you also applied the SP1 update? If
not, I recommend (prior to calling into support), that you go to
the downloads page and get SP1 installed. This will save a step in
troubleshooting by insuring you are running the latest version: