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Universal Voice - uploaded mp4 video

New Here ,
May 04, 2020 May 04, 2020

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We have connected our Adobe Connect room to a phone conference via Universal Voice. So the speakers in the room and the speakers in the phone conference can be heard in the phone conference as well as in the Connect room. This works well.

But when an uploaded mp4 video is played in the Connect room the sound is not broadcasted to the phone conference.

 

Can this be changed?

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Administration , Connect central , Meetings

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LEGEND ,
May 04, 2020 May 04, 2020

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No, this is how the MP4 (or any video loaded in the share pod) has always worked. The audio will not come over the phone but over the computer speakers.

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New Here ,
May 04, 2020 May 04, 2020

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Okay good to know...
Thanks

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