Upgrading AND Moving servers - Can I keep all user content?

[wsipc-mike]

We are migrating to a newer server for our Connect v9 upgrade and I would like to know if I can export all the user content (e.g. meetings, files) and then import it back into the new install. Would rather not have to tell my users that they need to recreate all their meetings and reupload all their content

The old v8 server is Windows 2003 and, from what I understand, it's not possible to do an in-place upgrade to Windows 2010 (not that I would want to anyway). Not to mention, the old server has only minimal resources with regard to memory and storage.

[Jorma_at_CoSo]

Yes, you can move your users and their content to the new server. Just follow the direction in the Installation documentation for Connect 9, as it has migration instructions.

[wsipc-mike]

I've read that document at length, but it seems it cover exclusively doing an in-place upgrade on the same server(s). I need to install v9 on a new server and then import v8 user content into the v9 environment.

[Jorma_at_CoSo]

The process is basically the same, only you need to restore/migrate the objects on the old server on the new server. So long as you are also migrating the DB or tying the new server to the old DB (if on a separate server), then the user accounts and permissions would translate as well.

[Kenneth2013]

I tried the migration as well.

After installing Adobe Connect 9 on a new server, I copied the breeze database and all the sub-directories and files under the 'content' directory.

Adobe Connect failed to start up, claiming host-id and pool-id missing.

[Jorma_at_CoSo]

Hmm.. I just migrated a Connect deployment to a new environment, and it all hooked up properly.

Was the old server Connect 9? You may need to install the version that is on the old server, and then upgrade to 9, just incase there is a change to how Content or DB communication is handled. You may also want to loop in Platinum Support, and see if they have any thoughts.

[wsipc-mike]

If that's the case (which is appears to be), that's not a migration as much as it's a fresh install. Seems I will need to install v8 on the new hardware, test, restore a current v8 database, test, upgrade the whole thing to the new verison, test it all one last time, then go live.

That's a bummer...I was really hoping the "install v9-migrate-test-go live" method would work