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uploading pdf suddenly does no longer work, any ideas?

New Here ,
Feb 16, 2016 Feb 16, 2016

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i suddenly are unable to upload pdf docs. I tried to upload a previously uploaded pdf, and that did not work either. Any ideas?@

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LEGEND ,
Feb 16, 2016 Feb 16, 2016

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Are you using a Hosted account or does your organization have its own Connect servers?

Have you tried loading a PDF from the Content library?

What error message are you getting?

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New Here ,
Feb 17, 2016 Feb 17, 2016

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I am using a hosted account

Yes when i used a previously uploaded pdf thet worked, but when i tried to upload that pdf again it did not upload again. Uploading a pptx worked. The error message in dutch was it did not wordk try later. As far as i could ascertain it tried to convert the pdf and that did not go ok.

One of my presenters tried to upload he could not either

Hope this helps?

Tried again to upload, no problem, so its is solved, do not know why or how

If u want to check anything out mij account is https://zelb.adobeconnect.com/

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New Here ,
Feb 17, 2016 Feb 17, 2016

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To moderators please remove my password from the last post was not aware it would be publised

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LEGEND ,
Feb 17, 2016 Feb 17, 2016

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Password was removed. For future reference you should be able to click on the Actions drop down on the bottom left of the post and then use the Edit function to modify your post.

I would recommend that you contact Adobe Support so they can review the account and see what is happening.

Adobe Connect Help | Adobe Connect Support

or

Adobe Connect-Hilfe | Adobe Connect-Support

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