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User entered in Classic View

Participant ,
Mar 17, 2021 Mar 17, 2021

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Today I had a user enter a meeting in what appeared to be "classic view" using the app.  It had the fancy F next to the name.  This user couldn't work any audio.  Not until I shared a URL that ended in "?proto=true", which is one that worked for me, was this user able to open the Standard View, which was installed.  This happened to the same user twice, both with the same resolution.

 

My questions for this ever-so-erudite group.

 

1.  What in the world could have cause a user to enter a meeting in Classic View, to a meeting that was set to be done in Standard View (and 28 other members in Standard View).  He said he had the newest app, and it wasn't an old computer (I suspected 32-bit).

 

2. Does anybody have a list of all the extra codes with an explanation of what they do?

 

?proto=true   ---- what does this mean?

?html-view=true --- I know this one forces a meeting to open in HTML view.

I know there are others... a complete list would be useful.

 

Thakn you

 

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LEGEND ,
Mar 19, 2021 Mar 19, 2021

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For #1, there are a lot of variables, unfortunately. I think I'd start with is the Connect account on version 11.2 or is it 11.0.6/11.0.7?

#2. proto=true tells Connect to launch the app

html-view-true tells Connect to launch in the browser in Standard mode
I listed some others here, https://www.cosocloud.com/blog/url-parameter-tricks, though I now see my format for the html-view=true call is wrong or maybe it changed over the years... I'll have to up date that. 

I believe Adobe had a blog post about it, but I think their blogs are down at the moment so I can't find it. 

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