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Video contains 0 kb size after recording

Guest
Jan 24, 2017 Jan 24, 2017

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But this video remember it's duration. How is this possible?

Is there any way to get this video unharmed back?

See screenshot:

Screenshot 2017-01-24 13.47.26.png

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LEGEND ,
Jan 26, 2017 Jan 26, 2017

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Did you use an integrated phone bridge and the recording is just waiting for the audio to be imported from the teleconference provider?

If not, you may need to reach out to Adobe Support to see what they can do. Adobe Connect Справка | Поддержка Adobe Connect  or Adobe Connect Help | Adobe Connect Support

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