• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

We cannot get camera icons in our adobe connect rooms for participants

New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Hi,

We have been using adobe connect for about 9 months. Suddenly today our participants have no camera icon when they come into the room.  The webcam is enabled for participants.  We dont see anything in the admin that would prevent them from having camera.  Has anyone had this and is there a work around?  We know that some participants updated right before they came in.  HELP!

 

 

Views

206

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

LATEST

If it says "Enable for particpant"s in the session check it as it should say disable for participants in your view if it is on for them. We had issues with participants cameras a few weeks back when we turned them off to everyone at one time. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines