• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Weird Audio Issues

New Here ,
Oct 23, 2012 Oct 23, 2012

Copy link to clipboard

Copied

I currently work at a company who supports students who connect to Live Lessons using the Adobe Connect software.

Recently quite a few calls have been received where a user has a Windows XP SP3 machine using either IE 8 or Firefox and the only way they can hear clear audio in a Live Lesson room is to either minimize the window or cover the meeting window with another window.  This only occurs in IE 8 and Firefox.  The workaround we are using right now is to download Chrome which works perfectly fine.

We have only seen this on Windows XP SP3 machines.  Thanks in advance for any suggestions.

Views

547

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 23, 2012 Oct 23, 2012

Copy link to clipboard

Copied

LATEST

Are the students using the Connect Add-In?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines