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Why Can't I Change My Name In-Room Anymore?!?

Participant ,
Nov 18, 2015 Nov 18, 2015

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Did Adobe remove the ability for hosts to change their name in the room?

There used to be an option to do so in the Attendee Pod's pull-down menu,

but it's gone! Did it move or has it been removed?

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LEGEND ,
Nov 18, 2015 Nov 18, 2015

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It should still be there as the third option down, "Edit My Info..."

If it is not there, it was likely disabled in the Compliance and Control section of the Admin tools in Connect:

Disable Edit My Info.JPG

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Participant ,
Nov 19, 2015 Nov 19, 2015

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I'll have my administrator check that. Thanks as always for your advice!

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Participant ,
Nov 19, 2015 Nov 19, 2015

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Great suggestion but it turns out that this box was NOT checked for my

webinar, so that was not the reason. I've seen this problem pop-up before

from time to time but yesterday it was present on multiple host devices.

Am I the only person who's experienced this problem?!? Here's the screen

cap again in case someone missed it.

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New Here ,
Dec 04, 2015 Dec 04, 2015

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I have the same problem, I have 6 meeting rooms - edit my info appears in four of them but not the other two - really confused as to why this should be.

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LEGEND ,
Dec 04, 2015 Dec 04, 2015

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I would recommend you reach out to Adobe Support. It may be a bug or some setting combination that causes that to happen. Either way, they are the best resource to review the rooms that are displaying this behaviour and identify a fix/work around. Adobe Connect Help | Adobe Connect Support

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