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Why is my Connect screen divided diagonally and then reflected?

New Here ,
May 26, 2018 May 26, 2018

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Hello, after my latest Windows 10 update my Connect screen doesn't display correctly; it is divided diagonally and then reflected.

Can anyone explain how to solve this problem?  Here is a screen shot of the probblem:

Connect problem.jpg

I have tried the test at the following link: 

https://openenglish.adobeconnect.com/common/help/en/support/meeting_test.htm

and it shows that everything should be working correctly.

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LEGEND ,
May 29, 2018 May 29, 2018

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You are not the only one seeing this issue. No real answer as to what is causing it, but try uninstalling and reinstalling the App.

Here is another user reporting this issue. Connect: Faulty image rendering since Windows 10 update

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New Here ,
Jun 11, 2018 Jun 11, 2018

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I had the exact same issue and was able to fix it by turning off hardware acceleration: Right-click -> settings -> uncheck "Enable Hardware acceleration" -> close. The close button is hidden by the mirrored graphics because it's in the bottom left corner of the dialog box, but it's still functional

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