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Why Is There No Forum For Adobe Presenter???

Explorer ,
Apr 22, 2021 Apr 22, 2021

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I don't understand why there isn't a separate forum for Adobe Presenter! I've been told that Presenter-related posts should be put in the Adobe Connect forum, but I fail to understand why, when the two products are only related insofar as the Connect server is one place you can publish a Presenter module to. (But, that's true of Captivate, and Captivate has its own forum...).

 

I posted a question to this forum looking for ANY Presenter users who are still able to use Presenter fine to create presentations with audio in them since the death of Flash and haven't gotten a single response, which either means that no one is still able to use it successfully (in which case I would have expected at least one or two "me too" comments) or that most folks don't know to look in the Connect forum (because why would they?).

 

I feel like Presenter is treated like the "ugly stepchild," both here and by Adobe itself -- Presenter hasn't worked properly since the death of Flash and it doesn't seem like Adobe considers fixing that to be much of a priority. I've been responsible for many people purchasing Presenter, but I could never, in good conscience, make that recommendation at this point.

 

As you can tell, I'm quite frustrated at this point (having spend months trying to get this now-crippled product to work properly), but, even if it did, I still don't think that it's appropriate for Presenter not to have its own forum. I tried to find a place to send feedback to the moderators of this site, but I don't see any way to do that, so I'm resorting to publishing this public comment, instead. If there IS a more appropriate AND effective way to provide this feedback, please let me know and I'll willingly delete this post and use that method instead.

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LEGEND ,
Apr 23, 2021 Apr 23, 2021

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Presenter used to have a sub-forum here in the Connect space.

 

The short version of why is that Presenter was a product that was developed with Connect (Breeze) by Macromeda before Adobe acquired it. So, it's always kind of been associated with Adobe Connect, for better or worse. A number of years ago, the Presenter product was given to the Captivate product team, but was never really given the attention that (I think) it deserved. As a result it has always been full of great potential but remains the "ugly stepchild'. Besides not ever really having a dedicated team to support it, it was always stuck between two software's worlds; trying to play by both Microsoft's and Adobe's rules. This resulted in a alot of comprimises and limitations, which Captivate doesn't have to be constrained by. 

 

At this point, it is probably best to look to move to Captivate or a different PPT plugin tool, if I'm completely honest. 

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Explorer ,
Apr 23, 2021 Apr 23, 2021

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Thanks for the background info! I find Adobe's treatment of Presenter very dissapointing....

 

I do use Captivate for other stuff (mostly systems training), but Presenter has always been a MUCH quicker and easier tool to use for basic PowerPoint-based presentation modules. If I were going to switch tools for that use case, I would either buy something else that's similar to Presenter (is there another PPT plugin tool you'd recommend?), or, if I couldn't get another tool approved at my company, I'd use Lectora (which does a pretty decent job at importing PowerPoint files...much better than Captivate and I find Lectora much pleasanter to use, too.

 

Thanks for taking the time to respond!

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LEGEND ,
Apr 23, 2021 Apr 23, 2021

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I agree. I have believed in the power of Presenter for many years too. It really could have been a great tool. 
I have found that if I approach Captivate as Adobe's version of PPT it really does do everything I need. But, if you are starting with PPT content, I agree that Captivate isn't the best tool. 

 

I don't know if I have another tool to recommend, but I'll try to ask around and see if there is something other than Lectora.

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New Here ,
Apr 27, 2021 Apr 27, 2021

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Hi,

I felt your pain for awhile, although I received excellent support for Presenter.  It does work in HTML but it is not handling video well.  I switched to Adobe Captivate and am much happier 🙂  More complex but so much you can do.  I got the idea they were phasing out Presenter - just my guess.

 

Good luck.

Laura

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