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Windows 8 and Screen Sharing Lag

New Here ,
Feb 23, 2013 Feb 23, 2013

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Is there a problem with Adobe Connect 9 and Windows 8 screen sharing?  I've notice there is a about a lag of 2secs or more when I share my screen in Windows 8.  i.e. If I open a Window or do anything, the participants don't see the change until 2 to 3 secs later.

I've ruled out IE and Chrome because they both have the same problem.  I also ruled out the machine because if I run a VM Ware virutual machine with Windows 7 on the Windows 8 machine, then share the screen in the VM Windows 7, there is no lag.

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correct answers 1 Correct answer

LEGEND , Sep 24, 2014 Sep 24, 2014

Alright, well then you are possibly looking at a network issue (congested network), possibly a computer performance issue, some conflict with Connect and another application on your comptuer causing the lag, or something else entirely. Are you able to share your screen without the lag on another computer on the same network? If so, that will elminate the network piece and narrow it down to your comptuer.

You might want to consider working with Adobe Support to see if they can help identify the pr

...

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LEGEND ,
Feb 25, 2013 Feb 25, 2013

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I've recently started using Windows 8, and I'm not seeing a difference in performance from Windows 7, Vista or XP. What resolution is your monitor when sharing using Widows 8, vs Windows 7?

The lag that I see in 8 is somewhere between .5 and 1 second, but I am tesing on a wireless connection, so the lag may be less when hardwired.

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New Here ,
Feb 27, 2013 Feb 27, 2013

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Jorma,

I'm not talking about the lag on the Windows 8 machine.  I'm talking about the lag that other people see when sharing my Windows 8 desktop.  Its not a resolution issue either.  The resolution on the Windows 8 and Windows 7 is the same.  Also I've had other people with Windows 8 share their screen and they seem to have that issue too.  Other windows OS don't seem to have this lag. 

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LEGEND ,
Feb 27, 2013 Feb 27, 2013

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I was sharing my computer screen from a Windows 8 OS and viewing the screen share on Widows Visa, Windows XP and Mac OSX computers. I never saw more than a 1 second lag.

I'm not saying you are wrong, just that I cannot reproduce the issue. I always do screen sharing at or around 1024 X 768 to ensure the least latency and best visibility of my screen share. Not sure if that would make a difference on your end.

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New Here ,
Sep 23, 2014 Sep 23, 2014

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I am on an HP Envy with Windows 8 and it has an unbelievable lag of approximately 8 seconds. I am having a real hard time teaching under these conditions.

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LEGEND ,
Sep 23, 2014 Sep 23, 2014

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Are you hard wired or on wireless? What resolution is the screen you are sharing?

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New Here ,
Sep 23, 2014 Sep 23, 2014

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I tried the lowest res and the highest to get the same result and I am wired

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LEGEND ,
Sep 24, 2014 Sep 24, 2014

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Alright, well then you are possibly looking at a network issue (congested network), possibly a computer performance issue, some conflict with Connect and another application on your comptuer causing the lag, or something else entirely. Are you able to share your screen without the lag on another computer on the same network? If so, that will elminate the network piece and narrow it down to your comptuer.

You might want to consider working with Adobe Support to see if they can help identify the problem as well. 800-945-9120.

You can also try the test your computer page to see if anything comes up there. You can subsitute the server URL for the system you are using, but for my account it is: Test Meeting Connection

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