Breeze 5 Meeting Add-in problem

[Guest]

I´m a Breeze trial user and I´m having trouble with this add-in. When I try to share something like "My Computer Screen", it asks to install this Breeze 5 Meeting Add-in. After installation, it tries to open the application in this add-in window, but it fails. Closer inspection shows that right-clicking in this new window shows that the movie was not loaded and that it is using Adobe Flash Player 7, while my browser is using Adobe Flash Player 9. Then if I wish to access the application movie again I need to manually remove the plugin and it opens normally again in my browser window. Is anybody else having such a problem?
Any help is appreciated.

[Newsgroup_User]

Hi Jrcaldo:

What is the version of the Breeze Meeting Add-in that you have
installed?

What browser and OS?

Thanks,
Jeff Von Ward
Breeze Product Support Manager
Adobe Systems, Inc.

On Wed, 5 Jul 2006 15:57:23 +0000 (UTC), "jrcaldo"
<webforumsuser@macromedia.com> wrote:

>I?m a Breeze trial user and I?m having trouble with this add-in. When I try to
>share something like "My Computer Screen", it asks to install this Breeze 5
>Meeting Add-in. After installation, it tries to open the application in this
>add-in window, but it fails. Closer inspection shows that right-clicking in
>this new window shows that the movie was not loaded and that it is using Adobe
>Flash Player 7, while my browser is using Adobe Flash Player 9. Then if I wish
>to access the application movie again I need to manually remove the plugin and
>it opens normally again in my browser window. Is anybody else having such a
>problem?
> Any help is appreciated.

[Tore_B__Lundemo]

I am having the same problem. When the add-in is supposed to run it just stalls. I clicked on the link after logging in.
I tried it also on a iBook G4, but there it worked well.


HW:
MacBook Pro

SW:
Safari 2.0.4 and Firefox 1.5.0.4

Version of breezaddin5
7.0.55.118

[Newsgroup_User]

Hi Tore:

Is this an Intel based Macintosh by chance?

If so, please have a look at this TechNote:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=2dda3d81

Hope this helps!

Jeff Von Ward
Breeze Product Support Manager
Adobe Systems, Inc.


On Thu, 6 Jul 2006 13:28:03 +0000 (UTC), "Tore B. Lundemo"
<webforumsuser@macromedia.com> wrote:

>I am having the same problem. When the add-in is supposed to run it just
>stalls. I clicked on the link after logging in.
> I tried it also on a iBook G4, but there it worked well.
>
>
> HW:
> MacBook Pro
>
> SW:
> Safari 2.0.4 and Firefox 1.5.0.4
>
> Version of breezaddin5
> 7.0.55.118

[Guest]

I´m using Firefox 1.5.0.4 and Internet Explorer 6 under Windows XP SP2. But, to be honest, I really don´t think it´s a browser related issue since I´ve tested it on both and the same issue has occurred. The add-in names itself "Breeze 5 Meeting Add-in" and installs these files:
breezeaddin5x0.exe
breezehook.dll
breezesprd.dll under
C:\Documents and Settings\Julio\Dados de aplicativos\Macromedia\Flash Player\www.macromedia.com\bin\breezeaddin5x0 (I´m from Brazil)
It´s important to mention that when this add-in is installed the application doesn´t play neither in browser or in the add-in window. If I remove these files, it plays in the browser window perfectly, but then I cannot use features like uploading a file for instance.
Thanks for your help.

[Newsgroup_User]

Hi Jrcaldo:

On Friday, July 7, the meeting add-in on the Breeze hosted system was
replaced; if you had version 385 installed, you may be experiencing a
known issue.

At this point, I would recommend uninstalling and reinstalling the
standalone add-in installer (version 331) manually. The installer can
be found here:

Windows:

http://www.macromedia.com/go/breeze_addin_install_win/

Macintosh:

http://www.macromedia.com/go/breeze_addin_install_mac/

Let me know if this doesn't fix your issue?

Jeff Von Ward
Breeze Product Support Manager
Adobe Systems, Inc.

On Fri, 7 Jul 2006 10:53:22 +0000 (UTC), "jrcaldo"
<webforumsuser@macromedia.com> wrote:

>I?m using Firefox 1.5.0.4 and Internet Explorer 6 under Windows XP SP2. But, to
>be honest, I really don?t think it?s a browser related issue since I?ve tested
>it on both and the same issue has occurred. The add-in names itself "Breeze 5
>Meeting Add-in" and installs these files:
> breezeaddin5x0.exe
> breezehook.dll
> breezesprd.dll under
> C:\Documents and Settings\Julio\Dados de aplicativos\Macromedia\Flash
>Player\www.macromedia.com\bin\breezeaddin5x0 (I?m from Brazil)
> It?s important to mention that when this add-in is installed the application
>doesn?t play neither in browser or in the add-in window. If I remove these
>files, it plays in the browser window perfectly, but then I cannot use features
>like uploading a file for instance.
> Thanks for your help.

[Guest]

Version 331 works fine here. Now everything is ok.

Thank you very much for your help Mr. Ward.