Event Registration - Approval notification

[Kenis]

I have an event series set up and have selected the option the "Require Approval" when people register. However, I don't get notified of the registrations and so need to go into Participation Management several times a day to check if anyone has registered (for each occurrence of the series) and approve them. Is there a way to automatically be notified when someone registers for such an event?

[FDeRienzo]

Hi,

Do you receive other email notifications from the Adobe Connect Events module or is it just the approval notifications that are problematic?

[Kenis]

Hi,

No, I don't receive any other notifications other than accepting the event on their calendar if I've selected that option. However, they don't get the calendar event until I approve their registration. Sometimes, a participant registers and I won't know they're waiting for approval unless I log in and check the Participant Management area.

The only way I've seen around this is to not require approval. However, for our events, we will definitely need to.

Thanks

[FDeRienzo]

Is your Adobe Connect account hosted by Adobe or is it on-premise? If the former, what is the URL of the most recently affected Event?

[Connectionist]

The only way to get notification when someone registers is to put your email address in as a 'BCC' for the approval pending email. Just click the 'Customize' link beside the 'Approval Pending Notification', enter your email, and save.