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Can't view PDF of invoices when you're in Plans and Payment/Orders and invoices/Invoice and billing

New Here ,
Mar 28, 2023 Mar 28, 2023

When you want to view an invcoie in your creative cloud account (Plans and Payment/Orders and invoices/Invoice and billing history) one of the actions is to view the PDF of the document. It opens in a new tab, asks you to sign in again, tries to load the page then fails so asks you to log in again. This is a never ending loop so you can't view the PDF. Reporting this as a bug so the tech team can fix this issue. Don't always want to have to dowload the document to view it! Thanks!

Bug Unresolved
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5 Comments
Community Expert ,
Mar 28, 2023 Mar 28, 2023

try a different browser.

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New Here ,
Mar 28, 2023 Mar 28, 2023

Regardless of which browser, I would expect it to work in Chrome! After all it's Adobe

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

in what way do you think chrome is related to adobe, and did you try another browser?

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New Here ,
Mar 28, 2023 Mar 28, 2023

I am reporting a bug. Not trying to find an answer here. My answer is to dowload and view the PDF. I am asking Adbobe to fix this issue. Not having a debate. Making them aware of the issue. That is all.

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Community Expert ,
Mar 28, 2023 Mar 28, 2023
LATEST

ok. sorry.

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