Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Creative cloud Dowload link doesn´t work

New Here ,
Feb 08, 2025 Feb 08, 2025

Copy link to clipboard

Copied

Ok, i need help. been using and paying for the service for around a year, but had to reset my computer suddenly and now, trying to dowload the apps again, i can´t since even when the "dowload" link is available, it only sents me back to this useless screen and clicking send again does the exact same. Support isn´t clear and i seriously need the programs for my work. HELP ME.

 

monserrat_2401_0-1739068445459.pngexpand image

 

Bug Unresolved
TOPICS
App installs and updates , Others

Views

99
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 08, 2025 Feb 08, 2025

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Votes

Translate
4 Comments
Community Expert ,
Feb 08, 2025 Feb 08, 2025

Copy link to clipboard

Copied

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Votes

Translate

Report

Report
New Here ,
Feb 09, 2025 Feb 09, 2025

Copy link to clipboard

Copied

monserrat_2401_0-1739131381090.pngexpand image

It just sents me to the same page (spanish since i´m chilean but it´s the exact same.)

Votes

Translate

Report

Report
New Here ,
Feb 09, 2025 Feb 09, 2025

Copy link to clipboard

Copied

i FINALLY COULD DO IT WITH THE ALTERNATIVE LINK, THANK YOU SO SO MUCH!!!

Votes

Translate

Report

Report
Community Expert ,
Feb 09, 2025 Feb 09, 2025

Copy link to clipboard

Copied

LATEST

you're welcome.

Votes

Translate

Report

Report