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Creative Cloud downloads .dmg on Windows

Kas291534836tvz
New Here ,
May 12, 2024 May 12, 2024

When I go to download creative cloud desktop, It downloads a .dmg instead of a .exe. I'm running windows, fyi.

Bug Unresolved
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App installs and updates
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kglad Community Expert
Community Expert ,
May 12, 2024 May 12, 2024

 use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Ruchika Wadhawan Adobe Employee
Adobe Employee ,
May 12, 2024 May 12, 2024

Hi @Kas291534836tvz ,

Could you share the URL from where you're downloading the installer/ Setup?

Regards,

Ruchika Wadhawan

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Hugo356210074hv2 Adobe Employee
Adobe Employee ,
Jul 23, 2024 Jul 23, 2024
LATEST

Hey @Kas291534836tvz ,

May I know if you are using Opera GX to make the download ? If so please use another browser as Opera GX is not compatible and interferes with the recognition of Operating System function of our website and downloads a .dmg instead of .exe.

Kind Regards,

Hugo

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