Futura PT fonts will not load in Creative Cloud (Error: Unable to install fonts)

[Matichek]

FUTURA PT fonts will not install. Futura font was working ok few days ago, but not anymore. 

What is going on?? 

[kglad]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails to fix the problem, restart your computer.

[Tarun Saini]

Hi @Matichek,

We're sorry to hear about your difficulties. Please ensure that you're using the updated version of the Creative Cloud Desktop Application. Also, please try the following steps mentioned in the article: https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

Let us know if that helps.

Regards,

Tarun