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Ive Paid an Adobe Student Plan and is not working

New Here ,
Jul 02, 2023 Jul 02, 2023

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I've Paid an Adobe Student Plan but now I can't see it and does not show up the receipt of the payment

Bug Unresolved
TOPICS
App installs and updates , Others

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Community Expert ,
Jul 02, 2023 Jul 02, 2023

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use the same adobe id (email address) that you used to subscribe and check your accounts, https://account.adobe.com

 

if that fails to show your account, contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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