¿Cómo o con quién tengo que hablar para que se agregue el RFC a la factura de mi plan?

[Alex Chain]

Las facturas que me están llegando por el servicio no traen mi RFC y en la administración de mi cuenta no hay ninguna celda para agregar mi registro federal de contribuyente RFC. El SAT no me admite estas facturas como válidas por la falta de este dato. ¿Quién me pude ayudar?

[kglad · Accepted solution]

contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...