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Cant Download Application endless signing in loop and then instantly getting signed out of Cloud

New Here ,
Jul 28, 2024 Jul 28, 2024

i Log in to creative cloud it logs me out instantly it gives me a 206 error when trying to install it from the manual download from the website and not using microsoft store the version is 6.3.0.207


"sign in required
you were signed out of creative cloud please sign in again to continue using adobe apps"

but when i do what it asks it does it again

TOPICS
App installs and updates , Files and libraries
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New Here ,
Jul 28, 2024 Jul 28, 2024

@kglad i heard you help people please help i need to finish my presentation today

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

start at the top here - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

if that fails,

 

1. go to the bottom section : "Remove Adobe User and Adobe App Certificates" - https://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html and follow the steps.  

 

2. then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

3. and reinstall the cc app install the cc desktop app by using the download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

<moved from cc desktop bugs>

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New Here ,
Jul 28, 2024 Jul 28, 2024

there is one problem when i go to OOBE file there is no opm.db file

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

perform the steps that you are able to perform.

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New Here ,
Jul 28, 2024 Jul 28, 2024

tried all of the steps nothing helped

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Jul 28, 2024 Jul 28, 2024

tried that did not help either

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

what did adobe support say?

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New Here ,
Jul 28, 2024 Jul 28, 2024

they dont know what to do

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

@Bashan38855595hd5t 

 

are you seeing the apps tab problem, only?

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New Here ,
Jul 28, 2024 Jul 28, 2024

no i tried all of them

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Community Expert ,
Jul 28, 2024 Jul 28, 2024
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are you having trouble signing into the cc desktop app?

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New Here ,
Jul 28, 2024 Jul 28, 2024

nothing helped

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