Copy link to clipboard
Copied
i Log in to creative cloud it logs me out instantly it gives me a 206 error when trying to install it from the manual download from the website and not using microsoft store the version is 6.3.0.207
"sign in required
you were signed out of creative cloud please sign in again to continue using adobe apps"
but when i do what it asks it does it again
Copy link to clipboard
Copied
@kglad i heard you help people please help i need to finish my presentation today
Copy link to clipboard
Copied
start at the top here - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
if that fails,
1. go to the bottom section : "Remove Adobe User and Adobe App Certificates" - https://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html and follow the steps.
2. then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
3. and reinstall the cc app install the cc desktop app by using the download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html
<moved from cc desktop bugs>
Copy link to clipboard
Copied
there is one problem when i go to OOBE file there is no opm.db file
Copy link to clipboard
Copied
perform the steps that you are able to perform.
Copy link to clipboard
Copied
tried all of the steps nothing helped
Copy link to clipboard
Copied
contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
Copy link to clipboard
Copied
tried that did not help either
Copy link to clipboard
Copied
what did adobe support say?
Copy link to clipboard
Copied
they dont know what to do
Copy link to clipboard
Copied
Copy link to clipboard
Copied
no i tried all of them
Copy link to clipboard
Copied
are you having trouble signing into the cc desktop app?
Copy link to clipboard
Copied
nothing helped