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Creative Cloud desktop app is a joke

Explorer ,
Oct 20, 2025 Oct 20, 2025

I am so aggravated that I don't feel like writing a professional post, so I'll just bulletpoint the stuff that drives me bonkers:

  • Subscription cost goes up, while the apps get more buggy!
  • CC app is an absolute joke. On desktop and online. Every single day, I have to jump thru hoops to get LIBRARIES to sync. Today, they won't sync at all. 
  • If I want to delete a bunch of photos from a library, i have to click the little trash can on EVERY SINGLE FILE. Why is that?
  • InDesign is probably the single most unstable app in the group. It regularly shuts down anytime I try to use the text editor feature. Lately, it will quit when I'm not doing anything. 

 

Adobe, do better, or cut your subscription rate to make up for your bug-infested apps.

 

Adobe for the most part is the only game in town, I just wish they wouldn't act like it and kill all the bugs.

TOPICS
Files and libraries , Others
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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2025 Oct 23, 2025

Hi @Esteban37321947p2fj , could you create and upload a log file so we can look into it? Instructions are here: https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-log-collector-tool.html. Please share the full file name of the uploaded log here.

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Community Expert ,
Oct 20, 2025 Oct 20, 2025

today an aws caused numerous problems across the internet including for adobe.

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New Here ,
Oct 22, 2025 Oct 22, 2025

Could this be why my creative cloud is not syncing with any of the apps? In other words, I ran out of space in the cloud, then cleared 50GB of space in Lightroom but evem though I did that the cloud still shows full. 

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Community Expert ,
Oct 22, 2025 Oct 22, 2025
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New Here ,
Oct 23, 2025 Oct 23, 2025

That doesn't help at all.... I deleted all the unnecessary stuff from Lightroom, it shows I have 50GB free but it doesn't sync and I can't use other apps because my cloud space is "full" (which is not,  is just not syncing)

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Community Expert ,
Oct 23, 2025 Oct 23, 2025

did you check the deleted folders?

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New Here ,
Oct 23, 2025 Oct 23, 2025

sure did.

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Community Expert ,
Oct 23, 2025 Oct 23, 2025

read @Kalvyn Rasquinha's suggestions 

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Adobe Employee ,
Oct 23, 2025 Oct 23, 2025
LATEST

Hi @Esteban37321947p2fj , could you create and upload a log file so we can look into it? Instructions are here: https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-log-collector-.... Please share the full file name of the uploaded log here.

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Adobe Employee ,
Oct 21, 2025 Oct 21, 2025

Hi @VBL2 . I've passed this post on to understand what's happening with Libraries syncing for you.

 

For the InDesign issues you're facing, could you share more details on what you're running into with the InDesign team here: https://community.adobe.com/t5/indesign/ct-p/ct-indesign?page=1&sort=latest_replies&lang=all&tabid=a...

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