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Creative cloud desktop

Frederic22167290536y
Explorer ,
Nov 13, 2024 Nov 13, 2024

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Depuis hier l'accès à l'onglet "Stock et Marketplace" ne fonctionne pas sur le creative cloud desktop.  après une attente de quelques secondes il est indiqué :

Un problème s'est produit.

Si le problème ne se résout pas rapidement veuillez contacter le service clientèle...

D'où vient le problème ?

Peut-il être résolu rapidement svp ?

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Files and libraries

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kglad Community Expert
Community Expert ,
Nov 13, 2024 Nov 13, 2024

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Resources
Getting Started
Getting Started
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System Requirements Creative Cloud (all products)
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System Requirements Creative Cloud desktop app
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Installing on a new computer
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Creative Cloud desktop app FAQ
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Why do I need Adobe background processes?
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Troubleshooting
Uninstall the Creative Cloud desktop app
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Unable to download the Creative Cloud desktop app installer
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Creative Cloud desktop app closes immediately after launch
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File Sync - Unable to sync files
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File Sync - Unable to turn on sync files
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File Sync - maximum number of files and folders supported
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Using your membership
Manage apps and services with the Creative Cloud desktop app
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Turn Creative Cloud notifications on or off
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Find how much cloud storage you have
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Cloud Storage, delete files
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How do I upgrade my cloud storage?
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Update Creative Cloud apps
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