Creative Cloud Files Missing

[Azuke]

Hi, I don't have Creative Cloud Files on my files explorer in my windows desktop, already reinstalled Creative Cloud but still missing, can you help me pls ?

[kglad]

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files. more info, https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html?linkId=100000257885896

[Azuke]

I don't want to clear space or something else, just want to make the folder appear in my files explorer, like for everyone...
Read the doc you sent me, but I think it doesn't help me for my problem... 
Thank you sor your answer btw !

[kglad]

do you see what you're seeking online in your web browser?

[Azuke]

Yeah, all works, even thé synchronisation files in Creative Cloud, but in m'y local file explorer, nothing.

[kglad]

where do you expect to find cloud storaged files locally?

[Azuke]

Near of Google Drive, in a web folder usually called "Creative Cloud Files"

[kglad · Accepted solution]

local file sync ended for individual subscribers months ago.

[Azuke]

1. Oh ok I see... But si why m'y friend (who has an individual subscription) has this folder, even today ?

[kglad · Accepted solution]

i don't know that, but here are links to the announcements by adobe.

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

[Azuke]

Ok I see thank you so much !

[kglad]

you're welcome.