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Creative Cloud wont allow access to added fonts or apps menu item.

New Here ,
Jul 03, 2023 Jul 03, 2023

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Had the Creative Cloud All APps installed for 3+ years. Today I try to use InDesign with an activate Adobe font (I've used the activated font for 3+ years) and it doesn't show up. I try to load my added font in Creative Cloud Desktop and it spins - so far, we are at 2 hours of spin). When I click the "Apps" menu item, I get an immediate "Something Went Wrong/Reload Apps" message, no matter how many times I click it. It worked fine last Friday - now it's Monday and I can't access downloaded fonts or see any of my apps on the CC Desktop.

 

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App installs and updates

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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