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Despite having chosen the option, CC does not automatically update my single application

Contributor ,
Dec 11, 2022 Dec 11, 2022

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I've been using Adobe Audition for 10 years, Creative Cloud for the past six years. I receive plenty of desktop notifications from CC, but I don't understand why I receive a notification that Audition needs to be updated when I have always had the automatic update option enabled.

 

So, after I initiate the update, and it completes, CC then notifies me that Audition has been updated. That's pretty silly.

 

My current version of CC, 5.9.0.373, is running on a 2018 Mac mini under OS 12.6.1 (Monterey), and this issue also existed under my previous OS, 10.15.7 (Catalina).

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App installs and updates

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Community Expert ,
Dec 11, 2022 Dec 11, 2022

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reset the cc desktop app:

make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Contributor ,
Dec 15, 2022 Dec 15, 2022

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Thank you, kglad! I've just done what you suggested, and we'll see how things go. Much appreciated!

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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you're welcome.  (and please follow-up.)

 

<moved from bugs to discussions>

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