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File syncing error

Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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I'm on macOS Monterey. I do not sync any of my files with Adobe cloud. For the past few months when I startup my Mac Studio I have a notification from Creative Cloud that says "File syncing error" (see attached screenshot). Why do I get this when I'm not sending any file to the cloud?

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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reset your cc desktop app.

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Doesn't help. This happens everytime I turn on the computer in the morning. I followed your instructions to reset the desktop app and it works, but the next day when the computer boots up the problem returns. I should not have to reset the desktop app every day!

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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i agree with that.  unfortunately, there's something on your computer (typically av) that's causing the problem.  i don't know any easy way to track that down, other than trial and error.

 

because resetting is so quick and easy, i'm not sure it's worth working on this.  maybe just wait to see if an adobe update fixes the problem.

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