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Having to reload PSD in CC ... Why?

New Here ,
May 11, 2023 May 11, 2023

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Why am I having to reload PhotoShop CC? I went to my CC dashboard and PSD was not there. Yet there are programs sitting there I don't use. Was this a glich error? Thank you.

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App installs and updates

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Community Expert ,
May 11, 2023 May 11, 2023

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check the install directory. is photoshop there and able to open.

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New Here ,
May 11, 2023 May 11, 2023

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Thank you, kglad. I did find it prior and re-installed. But I just used it yesterday. So my question is not so much how (moot now as is installed), but why? Why was it uninstalled in the first place? I do not recall getting any notificaitons (doesn't mean I didn't!) ... appreciate the response. ♥

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Community Expert ,
May 11, 2023 May 11, 2023

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i don't have any insight into what happened on your computer.

 

is everything working ok, now?

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New Here ,
May 11, 2023 May 11, 2023

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Seem to NOT be working correctly. Went to open a photo [PSD open, select File>Open, navigate to file & select>click Open], back in PSD the window where my image should be is strobbing. Closed PSD, relaunched. Tried a different photo and is strobbing. I will try re-starting my computer. Thanks. Will let you know.

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Community Expert ,
May 11, 2023 May 11, 2023

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open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

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New Here ,
May 11, 2023 May 11, 2023

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Thank you so much, kglad. Exactly the fix. So glad you were here. So much appreciated!

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Community Expert ,
May 11, 2023 May 11, 2023

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you're very welcome.

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