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I have full CC license - I can't use Premiere - No support

Explorer ,
Mar 19, 2023 Mar 19, 2023

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Hi,

I have a full CC license, but I have to login every single time I use any software, which has been always tedious and annoying. And now, I can't even start Premiere, because it says that it cannot verify the state of my subscription. I've tried to contact support many times for a few weeks, but it's impossible. The only way I found is by Facebook, but they answer once in a while and it's always a new agent, asking the same question again. 

Any help please?

Thanks,

Miguel

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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