Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Lightroom problem

New Here ,
Dec 06, 2023 Dec 06, 2023

Copy link to clipboard

Copied

Help please!  Lightroom is saying I have to start a new trial when I already have a subscription.  I've had a subscription for years, and now I can't access Lightroom at all.  Does anybody know a fix for this?  Payment is up to date and not due until Dec. 23.

TOPICS
Others

Views

76
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 06, 2023 Dec 06, 2023

Copy link to clipboard

Copied

LATEST

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines