Lightroom problem

[AmandaML]

Help please!  Lightroom is saying I have to start a new trial when I already have a subscription.  I've had a subscription for years, and now I can't access Lightroom at all.  Does anybody know a fix for this?  Payment is up to date and not due until Dec. 23.

[kglad · Accepted solution]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location