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Mi sesión no se mantiene abierta

New Here ,
Jul 16, 2024 Jul 16, 2024

Hola, tengo un error que me ha pasado luego de formatear mi computadora. Cada vez que vuelvo a prender la computadora mi sesión de adobe no se mantiene abierta y tengo que volver a ingresar cada vez. Me parece ya cansador porque tengo doble paso de verificación. ¿Alguna forma de que se mantenga abierta la sesión en mi computadora?

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Community Expert ,
Jul 16, 2024 Jul 16, 2024

once your sign in, how long does it take until you have to sign in again?  when you restart your computer?

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New Here ,
Jul 16, 2024 Jul 16, 2024

Always when i restart my computer i have to sign in again

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Community Expert ,
Jul 17, 2024 Jul 17, 2024
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there's something on your computer (usually an antivirus app) that's removing or changing your stored sigin credentials, most likely those are in your adobe oobe folder.

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Community Expert ,
Jul 16, 2024 Jul 16, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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