• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Minha nuvem não está funcionando

Community Beginner ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

semforo35570663wioz_0-1708427792683.png

Fica nesta tela eternamente

 

semforo35570663wioz_1-1708427824655.png

E se tento dispobinilizar algo dá nisso

semforo35570663wioz_2-1708427841651.png

 

 

Já fiz de tudo.  Desinstalei, segui tutoriais, reiniciei, mexi no firewall e nada

TOPICS
App installs and updates , Others

Views

66

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

that's a screenshot of what showing you're trying to download what?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

Um arquivo qualquer na minha nuvem

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

is that a web browser trying to access a cc sync folder file?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

nope

semforo35570663wioz_0-1708450790311.png



veja, é o proprio software do adobe cloud. Ele mostra meus arquivos, mas não me permite usar eles no meu photoshop ou tornar eles sempres disponiveís (a não ser que eu baixe)

Eu gostaria que a nuvem sincronizasse para eu poder voltar a salvar meus trabalhos direto pelo photoshop para a nuvem, como sempre fiz

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 21, 2024 Feb 21, 2024

Copy link to clipboard

Copied

Não funcionou 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2024 Feb 21, 2024

Copy link to clipboard

Copied

LATEST

repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines