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Mobile creation/Creative Cloud Not Sync

New Here ,
Mar 02, 2024 Mar 02, 2024

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Can anyone PLEASE help rescue my mobile creations from my reative cloud? They were not included in the sync and it appears that the Creative Cloud files will all disappear on March 2 (later today)?

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App installs and updates , Files and libraries

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Community Expert ,
Mar 02, 2024 Mar 02, 2024

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only files in the local cc sync folder will be disappearing online.  they'll remain on your local folder (though it's been, or will be, renamed).

 

otherwise, 

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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