Photoshop, Illustrator and Indesign all not opening. JUST STUCK AND UNRESPONSIVE

[Kelly_Russell8631]

Photoshop, Illustrator and Indesign all not opening. working perfect 8/7 this has me losing money I have deadlines.

Does anyone know How yo fix it?

Already tried uninstalling AND RestRTING

[kglad]

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

uninstall all betas

test if problem's resolved

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.

[Tahsin Can_Arslan3777]

You are best! thank u so much. I fixed it

[kglad]

excellent!

[KART]

You are my hero. Thank you so much. They are all back!!

[kglad]

thanks for the follow up, and you're welcome.

[Ruth BB]

Have the same issue. Im on a mac. Have not updated to latest Ventura. I have tried uninstalling and the reinstalling both creative cloud and the apps. I have also tried logging out and in. Restarted the mac a good dosen times. Nothing works. Still wont open the apps. Just stalls on the opening screen. 

[Dyah18]

i have the same problem

[Danicali-99]

Same issue for me 

[kglad]

@Danicali-99 

any adobe beta apps installed?

[Danicali-99]

No Beta apps 

[kglad]

if no betad and none recently uninstalled, post in the individual forums

[kglad]

@Ruth BB 

did you try the suggestion posted here?

[KART]

Have the same issue. Im on a mac. Anyone know to fix it?

[kglad]

yes.  read.

[Dyah18]

i have tried your advice not work yet

[kglad]

@Dyah18 

you may need to use the cleaner if there are other cc desktop app issues:

uninstall every cc app  per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials, but not betas (at this point)

test

[jonny_rocketts]

I have the same issue - un and re-installed, restarted etc still AI, PS and InD not responding.

[kglad]

do you have any adobe beta apps installed?

[jonny_rocketts]

Good news - removing the Betas seems to of done the trick 👍

[kglad]

good to hear.  now if we could just get others to read solution...