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Question about Installs Independent of CC Desktop

New Here ,
Nov 23, 2022 Nov 23, 2022

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I've been trying to use my Adobe apps from my plan without having Creative Cloud Desktop installed and it seems impossible. I've been on support for hours where I've been linked sketchy backend downloads that don't work. I'm not sure anyone will be able to help, but does anyone know if Adobe does anything to support this? Every time I ask support for help they just tell me how great it is and how I don't need the individual installs.

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App installs and updates , Files and libraries , Others

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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Hi,

 

what Apps do you want to download? What where the Links they give you? Why not installing with the CC App? You can find many apps and Infos at https://helpx.adobe.com/download-install/kb/download-availability.html or https://www.adobe.com/downloads.html
Hope that helps.

regards,
Henrik

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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LATEST

getting anything other then older (than cc 2020) apps has to be obtained from adobe support.  if you can live with the older versions, use prodesigntools.com:

 

you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

 

for versions prior to cc 2020, use prodesign tools.com*.

 

for versions between cc 2019 and one previous version, contact adobe support for links.**

 

 

*

most adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com

 

 

**

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

 

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

 

p.p.s. you can also use twitter to tweet @AdobeCare

 

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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