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Sync Not Supported on network locations.

Community Beginner ,
Feb 10, 2023 Feb 10, 2023

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I was using a ExFat External HD to sync CC with a MacBook Pro Intel. It was working fine. 

I upgraded to a M1Max Mac Studio and CC is giving me the error Sync Not Supported On Network Locations. Even though I'm using the same exact HD?

 

I've read the forum post about formatting AFPS Vs EXfat and having it the same. It's not that. Also that doens't make much sense. It would mean that whatever format you start CC with you would need to use forever. There has to be a way to sync to an external drive when upgrading and changing projects. 

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Files and libraries , Others

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Community Beginner ,
Feb 10, 2023 Feb 10, 2023

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Well, I guess it is an APFS vs Exfat issue after all. However, I have moved on and upgraded and things have changed. How do I stop the APFS sync and restart with ExFat Syncing. Or do I have to use AFPS forever since that what I started with one day. 

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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it's not clear to me what problem you're seeing, unless you're using the same hard drive to sync more than one computer.  is that what you're doing?

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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

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Different drives on different computers. Although if I use the same drive it works again. I've upgraded my computer. But I also want tonuse a different drive. The original drive was mac formatted. Now i need tonuse an exfat drive. 

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Community Expert ,
Feb 18, 2023 Feb 18, 2023

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contact adobe support so they can see what you're doing.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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I guess the issue is what I was syncing a Exfat drive to one account on one computer and a Macjournaled to another account on another computer and it didn't like that. 

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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@defaultxx7idsf05mlq 

 

i thought you were using the same external ExFat drive on both computers?

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