Where is the scroll bar for fonts in CC?

[Supernaut63]

Can't find it anywhere.

And no, the arrow keys are NOT working either.

And no, I don't have a mouse with a wheel.

How am I supposed to operate this without a scroll bar?

And why would they ever remove the scroll bar?

[kglad]

not here. in the ideas forum.

[Supernaut63]

Link?

[Tarun Saini]

Hi 

@Supernaut63

,

Welcome to the community! We're sorry to hear about this. Have you tried signing out and signing back in again or restarting the device to check if that helps?

If that doesn't help, try reinstalling the Creative Cloud Desktop app and let us know if that helps.

Regards,

Tarun

[Supernaut63]

So, I'm not exactly sure how to do either of the things you mentioned.

I'm a bit overwhelmed with all the "upgrades" and "updates" to my system and software right now. Running into issues all over the place, but this is what usually happens when you do all of this at once.

[kglad · Accepted solution]

and scrolling works for me with arrow keys and mouse wheel (which i know you don't have). 

more importantly, if you position your mouse on the right of the fonts list, you can drag/scroll both when using light and dark mode in the cc app

[Supernaut63]

Trust me, I have tried doing exactly what you've told me, but it's hit or miss...BUGGY. Would have been nice if they had put in a "visible" scroll bar, as there apparently is a sweet spot that you have to touch on and I'm finding it very difficult to locate. Sometimes it works. Other times I can click over and over and it doesn't work. Updates are for fixing things and this is one of those things that needs fixing badly.

[kglad]

it's very consistant for me, but it requires the mouse to be towards the right edge of the "phantom" scrollbar.  ie, if you put your cursor at the left or even center of where the scrollbar is/should be, it fails.  my arrow is accurate.

[Supernaut63]

Yes! To the right!

They still should address this though.

Thanks!

[kglad]

100% agree.  that's an error on adobe's part.

[Supernaut63]

So what's the secret to getting the arrow buttons to work on this?

[kglad · Accepted solution]

i don't have to do anything to get the arrow keys to work.  i just open the cc desktop app to the fonts panel and click the arrow keys and the selected font indicator (darker blue line segment) responses

[Supernaut63]

Ahhh. Okay! That works.

You know what though, they really need to somehow make all of this stuff very clear, instead of causing users to spend hours online troubleshooting how things work. I've been working for a living on a Mac since 1987. Things use to be incredibly user friendly...intuitive, when it came to standard operation. Racking your brains over trying to figure out how to scroll through something shouldn't be happening at this point, in 2025, IMHO.

[kglad]

this is bad design, to be sure.

[Supernaut63]

"if you put your cursor at the left or even center of where the scrollbar is/should be, it fails"

That is the big fail on Adobe's part, right there. You should be able to touch right/left/center in that area and it should work. Like I said, fire the guy who programmed this mistake, LOL.

[kglad]

you shouldn't need to guess that there's a scrollbar, and you shouldn't need to then guess where it's precisely located.

[Supernaut63]

This is so unlike the Adobe of the past.

[kglad]

i think there are far too many updates.  that leaves less time for testing.