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Creative Cloud Desktop -File Syncing on a lightweight Laptop with limited storage - Still a Problem

Enthusiast ,
Apr 16, 2023 Apr 16, 2023

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I'm just finding the thread below after facing similar issues to other users where I have a main desktop Video editing PC with Terabytes of storage and a simple travel Laptop with limited 256GB of SSD storage.

https://community.adobe.com/t5/creative-cloud-services-discussions/delete-creative-clouds-files-loca...

What you have described in this thread highlights that Adobe have not thought through the practicalities of how Creative Cloud needs to work in the real world.

You have created a quasi-Cloud computing solution that also potentially stuffs your lightweight mobile Laptop device with loads of local files which is not designed to support  mass storage.

Rather than have the what appears to be a slightly flakey 'Pause Sync' option - on your mobile Laptop device where you might have say Lightroom installed with one other App - this still depends on having the full Creative Cloud App on your Laptop.

By default, if you have say 64GB of Creative Cloud syncd files (which I have) – then I want a solid method of setting a preference to NOT sync any files to Creative Cloud on my Laptop. The Pause option seems a workaround and as David B of Adobe  stated himself in the discussion thread  "the syncing may accidently get re-started'.

Has this been thought about a bit more by Adobe more recently regarding the way it works?.

In my opinion (and seemingly other users) today the method to stop File Sync  is not that satisfactory.

As other users have pointed out - it is a common necessity to reclaim some valuable local disk space on Laptops and relying on the 'Pause Sync' button at present is not a solid reliable method.

If there is a more elegant and reliable way to do this now in 2023 - please let us know as I have not found a solution.

 

Incidently - why is there no 'Ideas Tab' in this Creative Cloud Discussion community section? - as there is in other topics such as Adobe Premiere .......

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5 Comments
Community Expert ,
Apr 16, 2023 Apr 16, 2023

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for others, to address adobe (as opposed to other users in the adobe forums), 

 

for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

 

<moved from cc services>

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Enthusiast ,
Apr 16, 2023 Apr 16, 2023

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Thank you for the links but I was under the impression Adobe had announced User Voice was to be closed and new Ideas Tabs to be used for applicable Apps ??

Its confusing ......

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Community Expert ,
Apr 16, 2023 Apr 16, 2023

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it's confusing can be said about a lot of what adobe does.

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Adobe Employee ,
Apr 16, 2023 Apr 16, 2023

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Hi @JonesVid, thanks for the feedback. This community is a good place to suggest ideas - the Creative Cloud desktop app product team is monitoring it.

 

We understand the confusion and frustration around syncing of files (as has been expressed in multiple threads in this community). We're actively working on updates in this space. More to come this year..

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Enthusiast ,
Apr 17, 2023 Apr 17, 2023

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Good to hear this is being looked at as part of the road map.

I think it is a real issue that needs addressing to make life easier if you have a Laptop that cannot afford to replicate large file syncing.

Its very much a problem if you have large 4K Video files in Creative Cloud.

Hope to see some news updates and release dates on this later in 2023 !!

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