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difficulty after downloading and using the desktop app for adobe

New Here ,
Aug 22, 2023 Aug 22, 2023

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I used to use the adobe acrobat standard DC without the desktop app. Now that I have downloaded the desktop app, everytime I go into that app it wants me to sign to app and the desktop app is much more difficult to use and non intuitive, really a disappointment as software goes. Can you guys make the desktop app easier to use for people for who do not have a Masters Degree in computer science? 

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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adobe suggestions have greater effect if made elsewhere.

 

for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

 

=============================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs">

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hi @arkitekturen , sorry to hear about the difficulty with the Creative Cloud app.

 

In terms of the sign in behavior, were you previously signed in when using Acrobat Standard? If not, the prompt to sign in is expected to validate your license. See this help article.

 

Can you help me understand what you're finding non-intuitive about the Creative Cloud app? We'd love to improve the experience.

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