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macOS - Adobe Creative Cloud Packaging for SysAdmins is HORRIBLE

New Here ,
Nov 13, 2023 Nov 13, 2023

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The packaging process for macOS Sysadmins to make Adobe Creative Cloud Desktop available to non-administrative users is absolutely horrible!

It makes absolutely zero sense to login to the Admin Console to configure an installer, so we can then download a downloader (that's not signed or notarized by the way) that downloads a Bundle Package (a method that Apple have discouraged for years). Then, using an MDM - in my case JAMF - to deploy the package requires zipping the PKG so it can be deployed to endpoints, but every time, something goes wrong with the ZIP/UNZIP process, so it breaks.

There are several best-practices being ignored. i.e.
 - Configuration via Apple Configuration Profiles or even MCX instead of customising the package every time
- The Download Helper is not signed or Notarized, requiring either disabling GateKeeper or removing the com.apple.quarantine X Attribute from the downloaded .app

- Providing Bundle Packages instead of Flat Packages
or
- Put the software into the Mac App Store instead so we can use Apple's Volume Purchasing Program to deploy Desktop or individual apps and easily keep them up to date.

 

This has been ongoing for a decade and it's gotten worse, not better.
Adobe REALLY need to get their act together, as this lack of progress is completely unacceptable for the market leader in design software.

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App installs and updates , Others

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1 Comment
Community Expert ,
Nov 13, 2023 Nov 13, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs ">

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