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Re-introduce ability to add manual business ID users to Admin Console when using Federated domains

Community Beginner ,
Feb 22, 2023 Feb 22, 2023

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It used to be possible to add manual 'Business ID' users to the Adobe Admin Console for a federated domain, meaning we could setup generic shared logins that use the basic Adobe authentication, but this functionality was removed in a recent update, its now only possible to do this when the domain isn't claimed as federated.

 

We as a company have a requirement to not only add individual federated users from our Azure AD tenant, but often to also add shared logins under our main domain that multiple individuals in a team can access (for example, a generic account shared across members of the HR team), which its no longer possible to do from within the Admin Console.

 

Please can this functionality be re-introduced, we need the option to manually add users under a federated domain using Adobe authentication. 

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3 Comments
New Here ,
Jun 02, 2023 Jun 02, 2023

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The University of Illinois also has need for the return of this functionality.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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We really need this funtionality back to be able to add users either as Federated ID or as Adobe ID (Buisness ID)

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New Here ,
Jun 06, 2024 Jun 06, 2024

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This is causing major issues with our environment.  This was previously available to us and is no longer available.  We require the ability to add specific email addresses as Adobe ID only users.

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