It would be helpful if when individual user accounts for a business were closed, if the message@adobe.com e-mail would include the user's full name. We have multiple Mikes using Adobe products.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.